Shipping Policy

Effective Date: July 15, 2026

Welcome to Cailramall. We are committed to delivering your order quickly and securely. Please review our shipping policy below.

Shipping Rates

• Free Shipping on all orders over $59 USD.

• Standard Shipping: $5.99 USD for orders under $59 USD.

Shipping fees will be calculated and displayed at checkout.

Processing Time

• Orders are typically processed and shipped within 24-48 business hours after payment is confirmed.

• Orders are processed Monday through Friday (excluding weekends and public holidays).

Please note that processing time is separate from shipping time.

Estimated Delivery Time

Standard Shipping

• Estimated Delivery: 7–14 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking information to monitor the progress of your shipment.

Shipping Destinations

We currently ship to multiple countries and regions. If your location is unavailable during checkout, please contact our customer support team for assistance.

Incorrect Address

Please ensure that your shipping address is accurate and complete before placing your order. Cailramall is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by customers.

If you notice an error in your shipping information, please contact us immediately. We will do our best to update the address before your order is shipped.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: Cailramall

Email: malltyler275@outlook.com

Phone: +1 416-826-3325

Address:
98 Ch Ridge
Stanbridge East, J0J 2H0